Resolved
This incident has been resolved.
Posted Aug 13, 2026 - 01:18 UTC
Update
Done. This was a NOOP.
Posted Aug 13, 2026 - 01:18 UTC
Identified
Plume EU (Theta) Production Cloud is under maintenance due to a deploying 1.160.14 version to cloud.. An event will be created here denoting the completion of the maintenance.
Posted Aug 13, 2026 - 00:53 UTC
This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding services network connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), Misc Services (Optimizer, Overlord), AWS Infrastructure (AWS athena-eu-central-1, AWS rds-eu-central-1, AWS route53resolver-eu-central-1, AWS s3-eu-central-1, AWS lambda-eu-central-1, AWS kms-eu-central-1, AWS glue-eu-central-1, AWS emr-eu-central-1, AWS elb-eu-central-1, AWS elasticsearch-eu-central-1, AWS elasticache-eu-central-1, AWS eks-eu-central-1, AWS ecs-eu-central-1, AWS ec2-eu-central-1, AWS docdb-eu-central-1, AWS dynamodb-eu-central-1), and Misc. 3rd Party Infrastructure (3rd Party Services).