All Systems Operational

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Welcome to the EU Theta Production Cloud component availability tracking page.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
App login APIs Operational
90 days ago
99.97 % uptime
Today
Subscriber location APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs Operational
90 days ago
99.92 % uptime
Today
Subscriber node (Gateway or Extender) APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS route53resolver-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS kms-eu-central-1 Operational
AWS glue-eu-central-1 Operational
AWS emr-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS elasticsearch-eu-central-1 Operational
AWS elasticache-eu-central-1 Operational
AWS eks-eu-central-1 Operational
AWS ecs-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS docdb-eu-central-1 Operational
AWS dynamodb-eu-central-1 Operational
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer Operational
90 days ago
100.0 % uptime
Today
Overlord Operational
90 days ago
100.0 % uptime
Today
Misc. 3rd Party Infrastructure Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
99.97 % uptime
Today
Onboarding - Subscriber cloud assignment redirector Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller Operational
90 days ago
99.96 % uptime
Today
Onboarding - Subscriber network statistics collection Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2026

No incidents reported today.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
Access to service is disrupted
Resolved - This incident has been resolved.
Jun 21, 16:33 UTC
Investigating - We are currently investigating an issue affecting Subscriber Network Statistics Collection. Network performance data for newly onboarded subscribers may be incomplete or unavailable. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 21, 15:55 UTC
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Access to service is disrupted
Resolved - This incident has been resolved.
Jun 10, 12:55 UTC
Investigating - We are currently investigating an issue affecting the Subscriber Cloud Controller. New subscribers may be unable to complete the onboarding process. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 10, 12:44 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Jun 10, 06:56 UTC
Investigating - We are currently investigating an issue affecting the Subscriber Cloud Controller. New subscribers may be unable to complete the onboarding process. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 10, 06:24 UTC
Jun 9, 2026

No incidents reported.

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