Access to service is disrupted

Incident Report for EU Theta Production Cloud

Resolved

This incident has been resolved.
Posted Aug 06, 2024 - 04:18 UTC

Investigating

Service access from Paris area has been disrupted since 2024-08-06 03:17:23. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Aug 06, 2024 - 03:33 UTC
This incident affected: API (Subscriber device detail APIs).
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